FLSmidth’s downstream gold recovery technology team is focused on providing the best products and services to every customer. Truly understanding what is needed and wanted at gold and silver mining operations around the world and providing the needed solution are keys to being a leader in this market.
Around the world, FLSmidth’s downstream gold recovery team works with customers to design and engineer downstream gold and silver processing plants that are robust and tailor-made for the environment in which they operate.
"We engineer our plants to be reliable, easy to operate and simple to maintain regardless of where they are around the world. We focus on making things easy for the operator regardless of their level of experience," said Richard Suchar - FLSmidth Global Director, Gold Recovery Products.
Learning from customers
Many of the best ideas and improvements come from spending time with operators and plant engineers. “When we travel to a site, we spend time with the operators asking them questions and listening to what they have to say," Suchar said. "Finding out what works and what doesn’t work straight from the source is a more effective way to learn than by studying theory in the office.”
Every operation is unique and offers a different set of challenges. Sitting down with the customer and talking through the ins and outs of the project before it is sold helps to get the project off on the right foot. Continuous communication during project planning and execution is truly crucial to the success of the site over the long term.
Sharing our process knowledge and experience with customers helps to build strong relationships. Listening to the specific needs of customers and offering solutions and ideas from our past experiences helps the project team decide the right path for execution. We have proven this formula to be effective. Using this formula we build meaningful one-on-one relationships and benefit from these relationships for future projects.
Over the past several years, a focus on customer needs has led to the development of innovative technologies. These products and systems allow for increased efficiencies and flexibility for mine sites.
“The Split-ZADRA elution circuit was created to allow for capital and operating cost savings,” said Todd Weldon, Technology Director at FLSmidth and inventor of the system.
It is a new plant design with a different operating sequence for an established and proven technology. It offers tremendous advantages in large gold mining operations. With some of the largest and most complex gold mining operations currently using this technology, it has proven itself as a solution to the needs of today's market.
FLSmidth reengineered its skid-mounted process solution heating system to focus on energy savings. “The modifications made to the heating systems offer significant energy savings as compared to the previous design,” said Cameron Barton - Global Business Development Manager for Gold Recovery Products.
Mercury collection and removal systems are extremely important for health, environmental and safety reasons. In recent years, mining operations around the world are increasing their focus on environmental stewardship and demand systems that are effective at the capture and removal of this dangerous metal. FLSmidth’s Summit Valley team has worked tirelessly to engineer the mercury capture systems to be extremely effective at safely capturing mercury.
The downstream gold recovery team that specializes in Summit Valley technologies has enjoyed many opportunities as a result of being a member of the FLSmidth family. The many advantages that the group now enjoys has allowed for a marked improvement in customer service. The future of FLSmidth’s downstream gold recovery team is one of continuous innovation and growth.
CONTACT: Mike Lefler