Outstanding customer service for Rio Tinto

Outstanding customer service for Rio Tinto

When Rio Tinto needed one of their thickeners rebuilt in a remote part of Western Australia, it turned out to be more than just a routine modification. As FLSmidth customer service, site and project personnel started the draining and cleaning process, they discovered additional required repairs and maintenance that greatly increased the scale of the project and provided opportunities for FLSmidth to showcase its professionalism and quality service repair work.